Zoom CE Sessions Descriptions
Customer Service During COVID
Description:
- Media, Press releases, web pages
- Working remotely
- Online protest platform
- Office preparation and maintenance
- Hearings: Virtual and In-person
- Maintaining limited customer counts in the building by utilizing an in car check-in process
- Utilizing on line tools such as customer chat box and knowledge-base to answer questions
- Utilizing internet phone system combined with cell phones to answer phone calls from home
- Utilizing remote access to network for working with customers from home
- Online form submission limiting exposure
Duration: 1:30-2:30pm
Dates: October 12, 2020 |
Location: Virtual
Instructor: Alvin Lankford & Chris Connelly, Williamson CAD
Fees: Member CADs Only (no refunds): $30 |
Credits: 1 CE
Recommended Prerequisites: Must be registered to receive credit.
Registration Deadline: October 7, 2020
What's Ethics Got to Do With It?
Description:
- Why ethics is important
- Ethical considerations for Chief Appraisers
- 3 obstacles to Doing the Right Thing
- The right and wrong way to apologize ethically
- The trouble with white lies
- Is It ethical to take a vacation?
Duration: 1:30-2:30pm
Dates: November 9, 2020 |
Location: Virtual
Instructor: Marya Crigler, Travis CAD
Credits: 1 CE
Recommended Prerequisites: Must be registered to receive credit.
Registration Deadline: November 4, 2020
Legal Topic (TBA)
Duration: 1:30-2:30pm
Dates: December 14, 2020 |
Location: Virtual
Instructor: Roy Armstrong, Armstrong & Armstrong
Fees: Member CADs Only (no refunds): $30 |
Credits: 1 CE
Recommended Prerequisites: Must be registered to receive credit.
Registration Deadline: December 9, 2020